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How The Scoring Works

How is a casino scored?

On three things a player actually feels: how fair the bonus terms are, how reliably withdrawals arrive, and whether support answers at peak hours. Nothing about a casino's marketing, its game count or its affiliate terms enters the score.

What makes a bonus 'fair'?

Terms you can read in full before you deposit. We check the wagering multiplier and what it applies to, the maximum conversion cap, the maximum bet while wagering, the expiry, and which games actually contribute. An offer with a hidden term does not go on this list.

How do you test payout reliability?

By making real withdrawals and timing them from request to wallet, including any verification step. We publish observed times rather than advertised ones, because the advertised figure almost never includes the checks.

How is support tested?

Live chat, in English, at peak hours rather than quiet ones — a queue at 03:00 tells you nothing about a Saturday night. We note whether the first reply came from a person and whether it answered the question asked.

Does a casino pay to rank higher?

No. We earn a commission when somebody signs up through a link here, and that arrangement has no bearing on the score or the order. A casino that fails the checks is removed from the list regardless of what it pays.

How often is the list re-checked?

Every month. Terms change, payout times drift and support teams get rebuilt, so a ranking that is a year old is a guess. Each casino carries the date it was last checked.